OUR STORY
ABOUT MASTIFF SECURITY SERVICES
We are a 100 % black-owned enterprise, comprising of a dynamic team of employees. We provide the leadership, support and training necessary to sustain long-term growth and customer satisfaction for our clients. Promoting quality and good service at all levels is our passion, whilst constantly enhancing our competitive advantage in the security industry.
With our head office in Wynberg in the Southern Suburbs of Cape Town, we cover a wide area including the Northern Suburbs, City Bowl, Atlantic Seaboard, South Peninsula, Somerset West, Atlantis and the Cape Flats to name a few. We serve our customers by helping them safeguard their properties and assets and protecting their families with our reliable security systems. We ensure that reliability spreads beyond the equipment, conducting regular routine maintenance and providing ongoing support to you, our valued clients.
This company has over 40 years of combined experience in the security industry, making that our strongest resource. We pride ourselves in exceeding our client’s expectations, by delivering a personalised security package to address the your unique security needs. We take great care to fully understand the client needs and challenges and constantly strive to exceed industry standards by making our clients feel secure, valued and part of the Mastiff Security family.
With our head office in Wynberg in the Southern Suburbs of Cape Town, we cover a wide area including the Northern Suburbs, City Bowl, Atlantic Seaboard, South Peninsula, Somerset West, Atlantis and the Cape Flats to name a few. We serve our customers by helping them safeguard their properties and assets and protecting their families with our reliable security systems. We ensure that reliability spreads beyond the equipment, conducting regular routine maintenance and providing ongoing support to you, our valued clients.
This company has over 40 years of combined experience in the security industry, making that our strongest resource. We pride ourselves in exceeding our client’s expectations, by delivering a personalised security package to address the your unique security needs. We take great care to fully understand the client needs and challenges and constantly strive to exceed industry standards by making our clients feel secure, valued and part of the Mastiff Security family.
This company is led by Joseph and Lesley Hartzenberg, a young, dynamic and passionate leadership team who have taken great pride in building a security business that delivers exceptional service at all times. Their forward thinking management style ensures that the company remains current and innovative.
Joseph and Lesley ensure that their team of highly skilled security personnel undergo continuous training to upskill them. This ensures that they have all the tools that they need to keep your property safe and secure, and keeps staff morale high.
Our mission is to constantly strive to be innovative and progressive, by providing effective security services in Cape Town and its surrounding areas. Mastiff Security wants to spearhead innovation by delivering expert advice in the security, front of house and engineering services to our clients. We are committed to providing the leadership, support and training necessary to sustain long-term growth, viability and customer satisfaction.
Mastiff Security Services is an entrepreneurial company that believes in finding creative solutions to maintain high standards of ethics, integrity and fairness in all aspects of the business. This means that we are committed to delivering open and honest communication with our clients. We adhere to our Power Pillars, a culture adopted at every level of our business.
INTEGRITY
We are committed to displaying integrity in our business decisions and the manner in which we conduct our professional relationships. We support a sense of “doing the right thing” through a culture of open communication and a spirit of teamwork. We value the role that diversity plays amongst our employees, suppliers and partners which contributes to our success.
RESPONSIBILITY
We are serious about our responsibilities as a company and remain aware of how our actions can affect our clients. We do this by cultivating a deep understanding of the needs of the environments we operate in. We take our corporate social responsibility (CSR) seriously and are committed to operating our business in a manner that exceeds the ethical, legal and service expectations of our clients and our staff.
RESPECT
Mastiff Security’s team, regardless of their role or status, has a responsibility of behaving in a manner that is respectful at all times. We believe that being an honourable security company, means we will never behave in a manner that would disrespect our values and mission. We remain committed to addressing any behavior directly that does not align with our company policies.
COMMITMENT
When our employees and clients succeed, we succeed! As our valued customer, you are the beginning and the end of everything we do. We take the time to understand your needs and always strive to exceed your expectations. At Mastiff Security, we make a personal commitment to deliver the best customer experience in the industry through consistency in our daily work and in our interactions with you, the client.
